The Carpet Studio

Survey

Name:

Company:

Phone Number:

Address:

Postal Code:

1. How did you hear about us?*
Referral
Location
Previous Customer
Advertising:
Other:

2. How is your experience rated with The Carpet Studio?

It was a patient process, I did not feel rushed

Yes
No

The Carpet Studio Sales staff were caring and knowlegeable

Yes
No

I have a clear understanding of the products that were selected

Yes
No

The environment was accomodating and relaxed

Yes
No

The Carpet Studio was able to meet our needs and interests

Yes
No

3. With respect to the installation experience, how are the following rated?

The installer(s) were respectful and friendly

Yes
No

The installer(s) cleaned up after themselves

Yes
No

The excess materials were put where you requested them

Yes
No

4. Regarding your warranty package, please answer the following questions:

Our warranty package was received

Yes
No

We understand the warranty package

Yes
No

We are comfortable asking questions about the warranty package

Yes
No

We are satisfied with the warranties offered

Yes
No

5. Overall:

We are impressed with The Carpet Studio. Floors

Yes
No

We will return to The Carpet Studio for future floor covering and window fashions needs

Yes
No

We also feel confident referring The Carpet Studio to our family and friends

Yes
No

6. My age is:

Under 25
26 - 30
31 - 50
51 - 65
65+

7. I live:

Downtown
NE
SE
NW
SW

8. Approximately Spent:
Under $500
$501 - $1,000
$1,001 - $5,000
$5,001 - $10,000
$10,001 - $20,000
$20,001 - $35,000
$35,001 +

9. Sales & Design Consultant Acknowledgement:

10. Please express your thoughts, ideas of change and areas for improvement:

*required fields

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